Customer Reviews

Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.

  • ES

    “In an age where you can do almost anything online, I would always recommend knowing your insurance agent personally. There is so much value into knowing I can call them and they know me and my story. If I have a question or need an update, I don’t have to contextualize anything! The Bowen’s are a great family with a great business. I know were the worst to happen to me, my home, or my car, they have my back because my policies were written by them for me. I don’t even live in the Durham area anymore and I have no plans to switch.

  • HG

    “Geoff and Rebecca are amazing insurance agents. They are responsive and always answer my questions quickly and thoroughly. I’ve insured many cars with them, bought life insurance, and use them for home owners and Geoff gets me the most competitive price every time. I’ve referred friends and colleagues to them as well. I feel fortunate to have found them!

  • MC

    “Geoff provides outstanding service. He responds quickly to messages and is very knowledgeable. He is always checking to make sure our coverage is the best coverage at the best price available to us. I highly recommend him and his agency.

  • BH

    “These folks are the best! After having endured the large well-advertised insurance agencies for many years, working with these folks was a real breath of fresh air: personalized service, attention to detail, and great prices! I’ve recommended the Bowen Agency to several of my friends and all have been very happy that they made the switch.

  • BB

    “Geoff and Erie are the best. So glad I switched over 10 years ago. Erie has the best policies available. I have gotten many friends and family to switch and they have been very pleased. Can’t say enough good things about Geoff and Erie after I had tree fall on my house and later on our new car. Service was as good as it gets. Thanks ERIE and Bowen Agency!

  • BH

    “These folks are the best! After having endured the large well-advertised insurance agencies for many years, working with these folks was a real breath of fresh air: personalized service, attention to detail, and great prices! I’ve recommended the Bowen Agency to several of my friends and all have been very happy that they made the switch.

  • SN

    “The Bowen Agency has been nothing less than perfect to work with on all matters. They have helped me with personal and professional auto, home and rental matters and most especially all of my work related insurance. 10/10 would recommend to anyone.

  • AS

    “I am so happy with this insurance company. I had a business policy with a big popular agency and it was increasing by $100. I contacted Rebekka and she worked out a more sensible plan for my small business that will save me at least $200 yearly. Yay! Thanks so much.

  • KF

    “Bowen agency is great! I have worked with them for years. I am a real estate broker and have used not only for my personal insurance but also recommended to clients. They are knowledgeable and dependable. Highly recommend!

  • JW

    “The Bowen Agency is wonderful! Very available and so pleasant to work with.”

  • EG

    “I was real impressed with Erie’s claims service. They were prompt, professional and fair.”

  • BA

    “Geoffrey is an Agent who cares about his Customers. He is kind, courteous and makes sure I have the best insurance coverage to meet my needs. There are truly no words to describe his friendly customer service, and I appreciate how he has gone the extra mile to get me a quick and accurate quote. Other agencies might treat their customers as numbers, but not The Bowen Agency – Geoffrey treats me like a friend.”

  • JD

    “Dear Rebekka: Not in my 84 years have I experienced such a pleasant transaction as in the purchase of the two insurance policies yesterday. You went considerably above what completing the transaction required on your part, and saved me both time and grief. My profound thanks.”